Engagement Guide¶

IntraVox allows you to interact with pages through reactions and comments. This guide explains how to use these features.

Audience: All IntraVox users

Overview¶

Engagement features let you: - React to pages with emojis to show your appreciation - Leave comments to share your thoughts - Reply to other people's comments - React to comments

Engagement on a page

Example of reactions and comments on an IntraVox page

Reactions¶

Reactions are a quick way to respond to a page without writing a comment.

Adding a Reaction¶

Scroll to the bottom of any page
Find the reaction bar with emoji buttons
Click an emoji to add your reaction

Available reactions:


👍	👎	❤️	🎉	😊	😢
😮	😂	🤔	👏	🙏	💪
✅	⭐	🔥	💯	👀	🚀

Changing Your Reaction¶

Click a different emoji to change your reaction. Your previous reaction is automatically removed.

Removing Your Reaction¶

Click the same emoji again to remove your reaction entirely.

Viewing Who Reacted¶

Hover over any reaction count to see a list of people who reacted with that emoji.

Comments¶

Comments let you share your thoughts and have discussions about page content.

Writing a Comment¶

Scroll to the comments section below the page content
Click the text field that says "Write a comment..."
Type your message
Click Send or press Ctrl+Enter to post

Replying to a Comment¶

Find the comment you want to reply to
Click the Reply button below the comment
A text field appears below that comment
Type your reply
Click Reply or press Ctrl+Enter to post

Replies appear indented below the original comment, making conversations easy to follow.

Deleting Your Comment¶

Find your comment
Click the delete icon (trash can)
Confirm the deletion

You can only delete comments you wrote yourself.

Sorting Comments¶

Use the dropdown menu at the top of the comments section: - Newest first: Most recent comments appear at the top - Oldest first: Oldest comments appear at the top

Comment Reactions¶

You can react to individual comments, not just pages.

Adding a Reaction to a Comment¶

Find the comment you want to react to
Click the emoji button (smiley face) next to the comment
Select your reaction from the picker

Removing a Comment Reaction¶

Click the same emoji again to remove your reaction.

Tips for Good Engagement¶

Be Respectful¶

Keep your comments professional and constructive. Remember that colleagues will read what you write.

Stay On Topic¶

Comment about the page content. If you have unrelated questions, use other communication channels.

Be Concise¶

Short, clear comments are most effective. Get to the point quickly.

Use Reactions Wisely¶

A quick emoji reaction can show appreciation without adding to the comment count. Use reactions when you agree but don't have anything new to add.

Reply Thoughtfully¶

When replying to someone, make sure you're adding value to the conversation.

Frequently Asked Questions¶

Why can't I see the reaction buttons?¶

Reactions may be turned off for this specific page or for the entire intranet. This is a setting controlled by your administrator or content managers.

Why can't I comment on this page?¶

Comments may be disabled for certain pages, such as official policy documents or announcements. Contact your intranet administrator if you have questions.

Can I use my own emojis?¶

The available reaction emojis are set by IntraVox. Custom emojis are not currently supported.

Are my comments visible to everyone?¶

Yes, comments are visible to all users who have access to the page. Be mindful of what you post.

Can I edit a comment after posting?¶

No, comments cannot be edited after posting. You can delete your comment and post a new one if needed.

How do I report inappropriate comments?¶

Contact your intranet administrator or IT department to report inappropriate content.

Who can delete my comments?¶

You can delete your own comments. Administrators can also delete any comment if necessary.

Need Help?¶

If you have questions about engagement features: - Contact your IT department - Reach out to your intranet administrator - Ask your department's communication team