Admin FAQ¶

Common questions from IntroVox administrators. For user-facing questions, see the User FAQ.

Configuration¶

How do I know which CSS selector to use?¶

Open Nextcloud in your browser
Press F12 to open Developer Tools
Click the "Inspect element" icon (cursor with square)
Click the element you want to highlight
Use the visible class/ID/attribute in your selector:
Class: .classname
ID: #id-name
Link with URL: a[href*="/apps/files/"]

For reliability, use multiple selectors separated by commas — see Best Practices.

Can I use HTML in step text?¶

Yes. Supported tags include , , , , , <ul>, <ol>, <li>,  , <a href="...">.

Security note: Step title and text are stored as-is and rendered as HTML by Shepherd.js. Admins are trusted to author tour copy directly. Until v1.7.0 the backend passed both fields through OCP\Util::sanitizeHTML which actually escapes rather than sanitises HTML, causing literal  tags to surface in the wizard; that double-escape was removed.

Example:

<p>Welcome to <strong>Nextcloud</strong>!</p>
<ul>
  <li>📁 Upload files easily</li>
  <li>📅 Manage your calendar</li>
</ul>

What does "centered step" mean?¶

A centered step has no CSS selector (attachTo left empty). It appears as a centered modal in the middle of the screen — good for welcome/conclusion steps.

How do I test the wizard before users see it?¶

Method 1 — Browser console:

window.nextcloudWizard.reset();
window.nextcloudWizard.start();

Method 2 — Personal Settings: Personal Settings → IntroVox → Restart tour now, then refresh the page.

Can I use emojis in step titles and texts?¶

Yes, fully supported. Make sure your Nextcloud server uses UTF-8 (default).

Can I create steps that show conditionally?¶

There's no built-in conditional logic, but:

Enable/disable toggle lets you hide steps without deleting them
Group-based visibility restricts steps to specific user groups (Group Visibility)
Non-matching CSS selectors are gracefully handled (v1.4.1+ falls back to centered display)

How many steps should I create?¶

5–8 is ideal. More than 10 risks tour fatigue. See Best Practices.

Language Questions¶

How do I add a new language?¶

You don't have to do anything. Every language that has a translation on the Nextcloud Transifex nextcloud/introvox resource becomes available automatically — the sync bot pulls the translations into l10n/<lang>.json via PRs, and end users in that language immediately see the auto-translated tour.

If you want custom copy for a specific language (different from the auto-translated default), open the Steps tab, click + Add language override, pick the language, edit, save.

See Multi-Language Support for the full Transifex flow.

Can I have different steps for different languages?¶

Yes — that's what overrides are for. Each override-language has its own independent wizard_steps_<lang> configuration that replaces the auto-translated defaults for that language. Languages without an override get the defaults.

How do I discard an override and go back to the auto-translated defaults?¶

Select the language in the dropdown → click 🔄 Reset → confirm. The override row is deleted; from then on Transifex updates flow through automatically for that language.

What if a user's language has no Transifex translation yet?¶

The wizard falls back to the English defaults for that user. (NC's per-app language detection falls back to the system default; IntroVox forces an English fallback in DefaultStepsService so users never see a surprise third language.)

Can I mix languages in step text?¶

Not recommended. Each override-language should have its own coherent copy. Languages without an override use the auto-translated Transifex defaults.

Audience Control¶

Can I disable the wizard for specific users?¶

Several options:

Limit app to groups (Nextcloud-level, recommended for full exclusion) — Settings → Apps → IntroVox → Limit to groups
Group-based step visibility (v1.2.0+) — restrict individual steps to groups (Group Visibility)
Globally — uncheck Enable wizard for all users

(Per-language opt-out was removed in v1.7.0 — that pattern doesn't scale across 80+ Transifex languages.)

Can users disable the wizard themselves?¶

Yes (since v1.1.0):

"Skip and don't show again" button on the first step
"Permanently disable the introduction tour" checkbox in personal settings
Completing the tour (clicking Done on the last step)

Admins can override these with Show wizard to all users.

Versioning & Compatibility¶

What Nextcloud versions are supported?¶

As of v1.5.0, IntroVox declares compatibility with Nextcloud 32–34 and requires PHP 8.1+. Check appinfo/info.xml for the authoritative list.

What's the difference between closing (✕) and completing?¶

Action	localStorage	Server preference	Auto-start next login?
✕ Close	Marked as "seen"	Not changed	Yes
Done button	Marked as completed	Permanent-disable set	No (unless admin force-shows)
Skip and don't show again	Marked as completed	Permanent-disable set	No (unless admin force-shows)

What's new in version X?¶

See CHANGELOG.md for the full version history. Highlights:

v1.7.0 — Transifex-driven language model: every translated language available automatically, admin UI shifts from "enable languages" to "manage overrides", enabled_languages concept dropped; fixes for HTML-escape, wrong-language fallback, client-side re-translation; #17 and #18 closed
v1.6.1 — fix for previously-shown steps stacking behind the current step
v1.6.0 — Transifex translation infrastructure, auto-discovery of language display names, ~50 new translatable strings for PWA install instructions
v1.5.0 — Enterprise subscription support, NC 34 support, CSRF + XSS hardening
v1.4.3 — defensive is_array() guard preventing HTTP 500 on corrupt config
v1.4.2 — fallback selectors and 10s timeout for app-menu readiness
v1.4.1 — steps with missing target elements now fall back to centered display
v1.2.0 — group-based step visibility
v1.1.0 — user control (permanent disable), Import/Export, dynamic language detection
v1.0.6 — multi-language autostart, multi-selector fallbacks, ID-based step ordering

Technical Questions¶

Where are wizard configurations stored?¶

Global settings: oc_appconfig (wizard_enabled, wizard_version)
Per-language overrides: oc_appconfig (wizard_steps_<lang> — only present when an admin saved an override)
User preferences (permanent disable): oc_preferences (user-scoped)

1.6.x installs may still carry a stale enabled_languages row. The 1.7.0 code ignores it; it's harmless and left in place for downgrade safety.

See Backend Architecture.

Can I edit steps directly in the database?¶

Technically yes, but not recommended. Use the admin interface or the Import/Export feature to avoid corruption. Since v1.4.3, if wizard_steps_<lang> doesn't decode to a valid array, the backend falls back to defaults rather than crashing.

Does IntroVox work with reverse proxies?¶

Yes. Standard Nextcloud reverse-proxy setups work; just ensure JavaScript and CSS files are served correctly through your proxy.

Does the app collect telemetry?¶

Telemetry was added in v1.4.x and reports anonymous usage stats (user counts, tour-completion events) to licenses.voxcloud.nl. Since v1.5.0, the payload includes the configured subscription key and a hasExtendedSupport flag, used by the license server to verify Enterprise claims. Admins can disable telemetry in the Support tab.

Best Practice Questions¶

How often should I update wizard content?¶

After every major Nextcloud upgrade, when adding new essential apps, and based on user feedback (quarterly is a reasonable cadence). See Best Practices → Review Quarterly.

Should I attach every step to an element?¶

No — mix it up:

Centered steps for welcome, transitions, and conclusion
Attached steps for specific UI elements you want to highlight

Can I A/B test different wizard configurations?¶

Not built-in. You can manually swap exports for different time periods and gather user feedback, but there's no built-in cohorting.